All products sold by The Drone Shop are covered by Manufacturer’s Warranty where applicable.

Warranty for all products is as per manufacturer's warranty policies. We do not offer any additional warranty on top of the standard manufacturer's warranty policy. Please refer to the specific manufacturer for detailed warranty information.

If you require product repair and/or technical assistance, please bring your product to the respective service centre listed below.

DJI Service Centre
1 Harbourfront Walk, #02-155 VivoCity, Singapore 098585
107 North Bridge Road, #03-25, Singapore 179105

Epson Customer Care Centre
800 120 5564
100G Pasir Panjang Rd, #01-09 Interlocal Centre, Singapore 118523

Weikeng Technology Pte Ltd
+65 6338 0129
10 Upper Aljunied Link, #02-06, Singapore 367904

For brands not found above, please contact us to check if there is any warranty for your product. As a general rule of thumb, if a product has no electronic component, and does not have any serial number, there is no warranty.

We will require you to present the original sales invoice for us to answer any post sales query. When required, we may, at our discretion, request for proof of identification prior to provision of any post-sales support.

If the customer fails to present the original sales invoice, or is unable to present any proof of identification which is in accordance with the details on the invoice, we reserve the right to refuse any form of service and support and will not be held liable or responsible in any manner, whatsoever.