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Product Warranty and Support

All products sold by The Drone Shop are covered by Manufacturer’s Warranty where applicable.

Warranty for all products is as per manufacturer's warranty policies. We do not offer any additional warranty on top of the standard manufacturer's warranty policy. Please refer to the specific manufacturer for detailed warranty information.

If you require product repair and/or technical assistance, please bring your product to the respective service centre listed below.


DJI

DJI

Oui-Click Pte Ltd +65 6988 9989
support@dji.com
djisingapore@oui-click.com
107 North Bridge Road, #03-12 Funan, Singapore 179105

Epson

Epson

Epson Customer Care Centre 800-120-5564
108 Pasir Panjang Road, #04-08 Golden Agri Plaza, Singapore 118535

Sandisk

Sandisk

Vector Magnetics Pte Ltd +65 6338 0129
techsupport@vector-magnetics.com
190 Middle Road, Fortune Centre #11-06, Singapore 188979

For brands not found above, please email us at service@thedroneshop.co to check if there is any warranty for your product. As a general rule of thumb, if a product has no electronic component, and does not have any serial number, there is no warranty.

We will require you to present the original sales invoice for us to answer any post sales query. When required, we may, at our discretion, request for proof of identification prior to provision of any post-sales support.

If the customer fails to present the original sales invoice, or is unable to present any proof of identification which is in accordance with the details on the invoice, we reserve the right to refuse any form of service and support and will not be held liable or responsible in any manner, whatsoever.